The restaurant industry faced a significant setback during the pandemic, resulting in a slow recovery period. According to the National Restaurant Association, restaurant and food service sales plummeted by $240 billion, leading to the closure of over 110,000 dining establishments in 2020, whether temporarily or permanently. However, restaurants have gradually rebounded by adapting their business models and embracing technology to meet the evolving needs of customers.
Notably, successful restaurants have recognized the importance of digital tools such as point-of-sale systems and automated cashiers. These tools enable staff to spend less time on transactions while maintaining high levels of customer satisfaction.
DizLog, as a leading provider of technology solutions, has witnessed firsthand how restaurants are increasingly embracing digital transformations. With their innovative DizLog POS platform tailored for restaurant brands, they offer quality risk management solutions and support businesses in leveraging technology to their advantage.
By embracing digital changes, restaurants can experience significant shifts in their operations and enhance overall business performance.
As a technology supplier providing top-notch risk management solutions, we have observed significant changes occurring within the restaurant industry. These shifts are directly related to the adoption of our innovative eHopper POS platform, tailored specifically for restaurant brands.
Guest Experience
One of the key breakthroughs in foodservice technology is its ability to enhance guest experiences, offering improved convenience. These advancements encompass touchless ordering systems and personalized interactions with customers, driven by data-driven insights. For instance, a notable illustration would involve using your phone's camera to place an order without any physical contact required.
Safety And Compliance
Creating a safe and top-notch restaurant is a challenging endeavor. Yet, technology can play a crucial role in managing various factors that influence staff safety, customer experience, and food preparation and storage conditions. By leveraging technology effectively, businesses in the food industry can enhance operational efficiency and minimize risks involved in their operations.
Supply Chain Visibility & Successful Inventory Management
Supply chain visibility refers to a company's capability to track and understand the goods they receive from suppliers and their expected delivery times. This knowledge enables them to plan effectively, ensuring smooth and timely operations without any disruptions.
The pandemic caused significant disruptions in supply chains, leading to sourcing challenges for various products, including food ingredients and sanitation items. Companies with manufacturing facilities worldwide faced additional complexity due to ever-changing regional mandates, which demanded adjustments to their operations. As a result, real-time inventory management for products across multiple channels has become an essential necessity for POS systems installed in restaurants.
Conclusion
DizLog offers comprehensive solutions that enable restaurants and operators to enhance their supply chain processes and improve various aspects of their operations:
1. Inventory Management: DizLog provides real-time visibility into the supply chain, allowing restaurants to track their inventory from purchase to transportation, storage, and serving, across multiple channels using the DizLog POS system.
2. Quality Control: The platform facilitates quick and efficient resolution of product quality incidents or recalls, ensuring restaurants can maintain high-quality standards.
3. Supplier Management: DizLog simplifies the onboarding of new partners, maintains supplier records, and records quality data through its POS features.
Restaurants face the opportunity and challenge of delivering a superior guest experience while also providing customers with connected digital experiences across various channels through DizLog POS installation.
To make informed decisions and improve operational execution, restaurants need to embrace digital solutions. They can leverage data from mobile orders to personalize customer service and utilize effective supplier scheduling and management practices, including online ordering through DizLog's POS.
To summarize, DizLog POS is a comprehensive solution that equips restaurants with all the necessary features and benefits to optimize their operations effectively.