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How to get help in DizLog?
How to get help in DizLog?
Updated over a year ago

While using the mobile app and web application, you may encounter different queries depending on your usage. We at DizLog are available 24X7 to help you with any problem. There are many options available for users to get help in DizLog and they are outlined below.

Chatbot

The chatbot allows users to view all the available support channels at DizLog. You may need to visit our landing page and click on the chat icon in the bottom right-side corner.

Once you click on the chatbot icon, you can view all the available support channels in the DizLog.

Website FAQ

DizLog FAQs page consists of all the features with detailed information on each possible topic. Also, there is a breakdown of FAQs per App, per Business. Per User. It can be accessed by

  1. Go to our Website and Click on get help.

  2. Clicking on this link: https://www.dizlog.ph/get-help

  3. Or provided by our chatbots depending on the questions initiated by the user.

DizLog Help center

In the help center, you can find more comprehensive and organized articles. You access this by going to https://www.dizlog.ph/get-help

Or, using the chatbot, you can directly type the problem on the search option available.

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Once you click on the search box, it will suggest the collection of articles on each feature. You can expand and view the articles by clicking the expand icon.

Schedule a Demo

You can set an appointment with our Support Specialist or Sales team to help get started interactively. You can Schedule a Demo via Chatbot on the Website and Mobile App and by clicking the available time slots.

Mobile Chat Support

You can reach us while using your mobile app if you encounter any issues. Just tap in the messenger icon on the top right corner of the DizLog App, and you will get assisted by our chat support.

Or

  1. Login to the DizLog app using your phone number

  2. Tap on More

  3. Tap on Customer Support

  4. Tap “Send us a message.”

Website Chat Support

Get in touch with our Sales Team or Support Specialist by visiting our Website and contacting us via chat support.

  1. On the lower-right hand corner, select the chat icon

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3. Our AI-empowered chatbot will give you the best experience in contacting the appropriate agency according to your queries. Then you can directly enter your problem on the chat feature available. You can send us gifs, emojis, and attachments via chatbox.

Whatsapp

You can Start or Continue the conversation from our support channel to Whatsapp. Contact us directly through your Whatsapp account just click this Whatsapp link: https://wa.me/639054368502

Facebook

We can also get your message from Facebook. Visit our Facebook page https://www.facebook.com/dizlogapp

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