1. Check Your Internet Connection
Make sure you have a stable internet connection. Try opening another website to confirm your connectivity.
2. Verify Username and Password
Ensure that your login details are typed correctly.
Check for extra spaces or incorrect capitalization
If you’ve forgotten your password, click Forgot Password to reset it.
3. Clear Browser Cache and Cookies
Sometimes stored data may cause login errors.
Go to your browser settings.
Clear cache and cookies.
Try logging in again.
4. Update or Switch Browser
Make sure your browser is up to date. If the issue persists, try logging in using another supported browser.
5. Disable Extensions or VPN
Browser extensions, ad-blockers, or VPNs may interfere with login. Temporarily disable them and try again.
6. Check Account Status
If your account is locked, suspended, or deactivated, you won’t be able to log in. Contact your Admin or HR Manager to verify your account status.
7. Contact Support
If none of the above steps work, reach out to Dizlog Support with the following details:
Your registered email address
Screenshot of the error message
The browser or device you are using