From Left Pane of the Dashboard Click "Settings" and select "POS Settings"

Navigate to click "Pre-defined Tickets"

Select "Location" where the pre-defined ticket will be assigned

Click on "Add Pre-Defined Ticket" to create ticket

Enter New Ticket Name

Click on "Save"

💡There's no limit in creating pre-defined ticket you may add more pre-defined ticket by clicking on "Add Pre-Defined Ticket"

Process a usual order in POS by going in POS Catalog

Place products in the cart

Click on "Save Orders" to place the order on "Open Orders"

💡Click here to know how to manage open orders

Lists of Pre-defined tickets will show up

Select by clicking in which items from the cart will be placed to a specific ticket

Click on "Custom Ticket" to custom the name of the ticket for easier identification resulting to less hassle transaction

Edit by naming the Ticket # / Name of Customer / Phone number

Put Notes ( optional )

Click on "Save"

Click on Open Orders to double-check the saved order

You have the option to sort the open order tickets by Time, Cashier Name, Ticket/Name/Phone, and Total

Select the ticket to manage and view by clicking on the tix box

💡 You may add new additional item/products in a specific open order ticket for customer table:
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​a. By clicking across the open order ticket # and clicking view

- Select items/products to add and it will automatically be saved to the open order ticket selected for specific customer table

From the landing page of the app, tap "Point of Sale" then tap "More"

Navigate up to the bottom part of the screen to tap "Pre-Defined Tables"

Select "Location" where the pre-defined ticket will be assigned ( applicable with accounts with multiple locations)

Tap on the "+ icon" to create a pre-defined ticket enter a name

Then tap "Save"

💡 Pre-defined ticket has been created and is ready to use in Saving open orders, You may add more pre-defined tickets to help you lessen the work once your restaurant starts accepting customer orders.

Process a usual order in POS by going in POS Catalog

Place items in the cart

Tap on "Save Order" to place the order on "Open Orders"

To update, print and do split payment by splitting order you may do so by going in "Open Order" tab.

💡 You may add new additional item/products in a specific open order ticket for customer table:

There's another way to add products/items to specific customer table for open order ticket after processing order for other customer table by placing products to cart and assigning to the open ticket with a different time. This is Merging of tickets for a customer table.
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In summary, creating predefined tickets for open orders in a POS system provides numerous benefits, including improved operational efficiency, reduced errors, better order tracking, enhanced customer service, and more effective staff training. It's a practical approach to managing orders in a consistent and efficient manner, benefiting both the business and its customers.

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