DizLog's new feature Customer Display System is used in various businesses, particularly in the food business and hospitality, to provide information and feedback to customers during transactions or interactions. It serves as a communication tool between the business and its customers, enhancing the customer experience and streamlining the transaction process.
Transparency and Trust: Displaying transaction details, prices, and items being purchased on a visible screen builds transparency and trust between the customer and the business. Customers can confirm that the information entered is accurate, reducing the chances of errors or misunderstandings.
Faster Checkout Process: By displaying transaction details on the screen, customers can quickly confirm and verify the accuracy of the information. This speeds up the checkout process, leading to shorter lines and reduced waiting times.
Reduced Errors: Clear communication of transaction information helps prevent errors caused by miscommunication between the cashier or employee and the customer. This results in fewer returns, exchanges, and customer complaints related to incorrect transactions.
Accessibility: Large and clear displays are beneficial for customers with visual impairments, making it easier for them to verify transaction details independently.
Queue Management: In businesses with high customer traffic, customer display systems can be used to display waiting times, order numbers, and other queue-related information, helping manage customer expectations.
To know how to set up Customer Display System choose which feature you are using:
Setting Up CDS
Tap "POS" and tap "More
Select "Customer Display System"
Enter Name of the device (or other name you would like to user for recognizing the device)
Enter the IP address of the device where the display should show.
Please click here to know how to get IP Address
💡 Or you can also search for the IP address in the Search tab and click copy icon next to it to automatically populate IP address.
💡IP addresses showing are device within the area your current device can reach
Click 💾 icon on the upper right part of the page.
Device has now been saved.
Entering CDS view
💡 Note that you need to make sure that you have set-up the CDS on the POS device in able to work.
a. POS > More > Customer Display System
b. Click on “Enter CDS”
How CDS will work:
💡 Both devices should be logged in to the same account
On the Cashier POS - click on the items/products that customer is buying
On CDS view - everytime cashier POS clicks on item - they would see it in their screens.
a. They can see the items being added
b. total amount
Once sales is done and Cashier entered new items on checkout list - CDS view will refresh
How to get IP address
For Android Devices:
Open Android Settings > Connections.
Tap Wi-Fi, then select Settings (the gear icon) for the Wi-Fi network you’re connected to.
Tap View more and scroll to your IP address, where you’ll see your IPv4 and/or IPv6.
From IOS Devices:
Open iPhone Settings and tap Wi-Fi. Then, tap the information icon (i) next to the network you’re connected to.
Here, you can see your local IP address.
From Windows:
Find the Network Connection icon (which shows you the network signal bars in the bottom-right section of your screen) and select Open Network and Sharing Center.
Double-click Wireless Network Connection. If you’re on a wired connection, click Local Area Connection. Then select Details.
Next to IPv4 Address, you can find your local IP.